Managing Client Expectations

Categories: IT, Mid-Level, Team Building, Elevate Offshore Teams

Course Summary

The course outline will be uploaded here soon.

This program can also align with Coaching Skills for Managers and Manager's Coaching Cafe.

This program focuses on building the business acumen, consulting skills, and critical thinking skills of your development team to help them more effectively consider how to articulate status updates. This program builds team communication, project management, and problem solving skills among all levels - from developers to mid-level managers, to the CEOs or company founders (especially for start ups).

To make this possible, we provide:
- coaching and training program to the development team via this course
- coaching to the management team via the Coaching Skills for Manager's Program
- coaching and consulting to the founders and possible other stakeholders via the Manager's Coaching Cafe Program

Course Curriculum

Coming Soon

In the meantime - See it here

Venkatesh Thyagarajan

CEO, Cabot Technology Solutions

"A few rising stars who attended the program were accelerated into leadership and management roles, offering them more visibility within the company and with clients. The client facing skills our team have learned and implemented aid us in completing and acquiring new client projects from global clients that average USD $200,000."   

Get to know a little about your facilitator

Jennifer Kumar

Hello everyone, I am Jennifer Kumar. I have over a decade of experience coaching US client-facing professionals in India who manage teams and projects in virtual environments. I understand some of the cultural missteps that professionals like you may encounter, as I have also lived and worked in India for over 10 years (I was born and raised in the USA). In addition to having on-the-ground experience working between cultures, I have a Teaching Certification in ESL from the University of Arizona and a Coaching Certification from the International Coaching Federation.

Course Pricing

Contact Us for More